Service Portfolio

NETCONOMY is a leading provider of premium business modeling services and omnichannel solutions – transform digital and create seamless, personalized and inspiring customer journeys across all channels. Whether online, digital, social, mobile or in store:

Bundle your business onto our powerful SAP® Customer Experience solutions and platforms. Effective customer- and product data management and harmonized processes within sustainable digital business models included.

Engage your customers, tap into new markets and increase online sales revenues.

Omni-Channel Commerce &
Experience Management

Create satisfying omni-channel experiences. Your customers want to interact with you through various channels, at any time and at any …read more

360° Customer Insight &
Omni-Channel Campaigns

Create a 360° customer profile. Our omni-channel solutions provide you with a thorough knowledge of your target groups, enabling you …read more

Integrated Sales and Service

Cutting-edge service processes and mobile apps in B2E and B2B. As your customers rightly expect an omni-channel experience, we also …read more

Business Innovation

Based on our many years of international experience in the conception and implementation of digital business models, msgNETCONOMY supports you …read more

Project Management Expertise

With our know-how, we accompany you in all phases of your digital transformation: from the analysis of your project requirements to the conception and implementation and support of individual omnichannel solutions.

In this way, we ensure the seamless integration of powerful online channels into optimized corporate structures and business models – guaranteeing individual support and the highest quality of implementation.

[REQUIREMENTS ANALYSIS]

GAINING DEEP INSIGHTS

Based upon an extensive phase of analysis and consulting, we create advanced models for your online-success. Benefiting from many years of project experience and industry research, we elaborate detailed requirement profiles and clear positioning.

[SPECIFICATION]

CREATING A SMART AND POWERFUL OMNICHANNEL-CONCEPT

The content and visualization of the (technical) specification has a decisive impact on the success of the online project.

The seamless integration of all connected processes into the corporation is of high importance. Not only are clear structures and basic user experience important for the success of omnicommerce, but attention to positioning is crucial as well.

Together we will create competitive advantage on strategically important markets and enhance bot customer loyalty and turnover as well.

[OMNICHANNEL-SETUP]

UNDERSTANDING TECHNOLOGY, MARKETS AND CUSTOMERS. ACTING AGILE

This is how we enable omni-commerce with future promise.

In setting up a solid omnichannel-base, user experience (UX), service and simplicity, along with a future-oriented and reliable technical implementation are in the forefront.
This supports an innovative, future-proof and comprehensive solution.

Our long-term, international project experience enables us to consider the specific requirements of your project an industry on point.

[AGILITY]

msgNETCONOMY SCRUM MODEL

Besides individual communication and exceptional technical savviness, msgNETCONOMY attaches high importance on implementation quality and customer satisfaction.

To take individuality and increasing speed of change on the markets into account, we have developed the msgNETCONOMY Scrum-model of agile project management: According to the general values of Scrum, we assure the highest possible grade of agility and adaptivity.

In our model, well-defined development intervals are used to ensure that progress is being made in the project. In addition, after every phase the customer receives new functionality which meets msgNETCONOMY’s quality standards.

Gladly, we keep you informed about innovation and relevant developments throughout the entire process too.

[DEVELOPMENT & UPDATES]

CUTTING EDGE TECHNOLOGY

For us, it is a matter of course to elaborate solutions on the most recent technologies available.
Because sustainability plays such a significant role within msgNETCONOMY, we offer our customers an overview of current innovative technology as well as relevant developments in the field.

[CUSTOMER SERVICE AND SUPPORT]

A CERTIFIED PARTNER AT YOUR SIDE

Equally important than the technical side is to provide skilled and certified customer service.

Whether cloud based or on-premise-solution, msgNETCONOMY assists you as a SAP-certified Partner Center of Expertise.

[OPERATIONAL SERVICES]

RELIABLE OPERATING SYSTEMS

msgNETCONOMY gladly also provides service during operation: No matter if load peaks, necessary updates or in case of unexpected errors: msgNETCONOMY serves as your backup. We strive for a frictionless operation of your application.

This is how we create holistic, forward-looking solutions for your omnichannel success. We manage your project efficiently, purposefully and to your optimum satisfaction. Together, we create powerful digital business models and secure an edge over the competition sustainably.